All orders are gift wrapped in signature packaging and shipped securely in a cardboard box.  

We ship worldwide from Poland, Europe. Express shipping is in cooperation with DHL Express, if you choose Standard Shipping, other couriers or postal services may be used to deliver your order.

Shipping rates and estimated delivery time are determined after selecting your country of delivery at checkout. 

After placing an order, your items will be packed and sent to you within two working days. 

Please note that orders outside the EU may be subjected to import duties and/or taxes according to regulations of your country of delivery, which Francis & Henry cannot be held responsible for. These will remain the responsibility of the customer. We recommend you contact your local customs regarding taxes and duties payable before placing your order. 

If you have any questions, please contact us at, we will be happy to help you. 


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