Privacy & Cookie Policy

    Francis & Henry respects our customers’ privacy and is dedicated to keeping your details private. Any way in which we collect your personal information in order to improve your shopping experience at is set out below. 
  • We collect information you provide us with when creating an account, signing up for our newsletter or when making a purchase. This information could be your name, address, contact information etc. It is collected in order to process transactions and deliver products to you, communicate with you or notify you of events and special offers that may be of interest to you. 
  • Cookies are small files sent by web servers to web browsers, and stored by the web browsers.The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
  • We use first-party cookies and third-party cookies for the main purposes of web functionality, web statistics and advertising. The cookies we use do not collect any information that can be used to track or identify individuals.
  • Francis & Henry uses Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google privacy policy is available at:
  • Francis & Henry does not pass on, sell, share, or trade any of your personal details with any other third-parties.
  • Most browsers allow you to refuse to accept cookies; please note that blocking cookies will have a negative impact upon the usability of some websites.
  • Our Privacy Policy may change from time to time, all updates will be posted on this page. If you would like to update any of your personal information, please do so by contacting us at

This page was last updated 2016-08-12.


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